The hotel offers amenities for your comfortable stay and unforgettable experiences
Breathtaking Views!
“Our room was spotless and offered a stunning view over the marina, making our mornings exceptionally delightful.” view full review
Lovely Afternoon Tea!
“We thoroughly enjoyed our afternoon tea at the venue, which was a perfect way to relax and indulge.” view full review
Stress-Free Parking!
“I was initially anxious about parking, but the staff provided impeccable service by taking care of my car upon arrival.” view full review
Excellent Amenities!
“The hotel boasts a well-equipped bar and restaurant, enhancing our overall experience with great food and drinks.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Neptune Quay,
Ipswich,
United Kingdom,
IP4 1AX,
Suffolk
Map view
1 Neptune Quay,
Ipswich,
United Kingdom,
IP4 1AX,
Suffolk
City landmarks
Park
Christchurch Park
1.3
km
Park
Holywells Park
1.5
km
Store
Christchurch Mansion
1.1
km
Museum
Ipswich Museum
1.5
km
15 Friars Street
Willis Building
930 m
St Nicholas and St Peter's Street
Cardinal Thomas Wolsey statue
610 m
St. Nicholas Street
Prince Alexander Obolensky Memorial
670 m
Dial Lane
St Lawrence Church
700 m
Church
Church Of St Margaret
810 m
Art object
The Giles Statue
1.0
km
Square
Cardinal Park
750 m
Church
Unitarian Meeting House
720 m
The Ancient House 30 Butter Market
Ancient House
850 m
Church
Church Of St Mary Le Tower
750 m
Northgate Street
Pykenham's Gatehouse
720 m
Gallery
Town Hall Galleries
800 m
Gallery
Ipswich Art School and Gallery
1.1
km
Ipswich IP1 1DH
The Cornhill
1.2
km
Shopping Area
Sailmakers Shopping Centre
800 m
Shopping Area
Buttermarket Shopping Centre
640 m
Church
Church Of St Helen
640 m
Gallery
The Freudian Sheep
710 m
Park
Landseer Park
2.3
km
Nearby
Waterfront Building 19 Neptune Quay
Ipswich Waterfront
40 m
West Building University Campus Suffolk Long Street
The Question Mark Sculpture
190 m
University of Suffolk
200 m
4 College St
Wolsey's Gate
480 m
33 Key Street
The Old Custom House
200 m
Gallery
Waterfront Gallery
100 m
283 Duke St
Tesco Express
540 m
Restaurants
The Salthouse Eaterie
20 m
1 Neptune Quay
Isaacs
40 m
7 Wherry Quay
92 Noodle Bar
220 m
92 Fore Street
Mehfil Indian Restaurant
240 m
90-92 Fore Street
The Last Anchor
790 m
New Cut East
The Waterfront Bistro
250 m
15 Regatta Quay
Pizza Express Ipswich
230 m
Regatta Quay Street
Wiff Waff
220 m
12 Regatta Quay Key Street
A Passage to India
320 m
27-31 Fore Street
Takayama
300 m
26-28 Fore Street
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.5
Location
8.8
Service
9.3
Dining
7.3
Guest reviews
8.4/10
based on 6 reviews
4.5/5
based on 1927 reviews
8.9
8.9/10 based on 1279 reviews
#1 of 18 hotels in Ipswich based on Tripadvisor
John
United Kingdom,
January
2024
8.4/10
The hotel offers stylish rooms with beautiful harbor views and excellent amenities. The service is exceptional, exceeding expectations with professional and polite staff. The location is great, overlooking the marina, but might not be ideal for those seeking a quiet stay. The dining experience is good, although slightly pricey. Overall, a luxurious stay with some minor drawbacks on pricing.
Rooms
9.0
The rooms were lovely, beautifully decorated, and equipped with all necessary amenities.
Service
9.0
The service was top-notch, with all staff being polite and extremely helpful.
Location
8.0
The hotel boasts beautiful views over the marina, but it may not be the quietest location.
Dining
7.0
The dining experience was very nice, albeit on the expensive side. The harbor views during dining were a plus.
Facilities
9.0
The facilities provided were excellent and met all my needs during my stay.
Alan
United Kingdom,
January
2024
8.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and comfortable, offering a spectacular view of the marina, although they were a bit worn with stained curtains and a torn shower seal. The service was exceptional, with the staff going above and beyond to assist us, from room service to helpful porters. The location overlooking the harbor was stunning, making it the best part of Ipswich for me. The dining experience was a bit hit-or-miss, but overall, it was a memorable stay filled with wonderful moments.
Rooms
8.0
The rooms were spacious and comfortable, overlooking the marina. Although they showed signs of wear with stained curtains and a torn shower seal, they had everything I needed.
Service
9.0
The service was outstanding, with the staff being kind, helpful, and friendly. From the porter who greeted us in the free car park to the attentive staff in the bar and restaurant, everyone made our stay special.
Location
9.0
The hotel was in a great location right on the waterfront, offering a lovely view of the harbor. Sitting outside in the warm weather was a real delight, and I found the area to be the prettiest part of Ipswich.
Dining
7.0
The dining experience had its ups and downs. While some dishes were tasty and enjoyable, others were not very appealing and overpriced. The food quality could be more consistent to match the beautiful surroundings.
Facilities
7.0
The facilities were adequate, offering essential services like room service and housekeeping.
Robert
United Kingdom,
October
2023
8.2/10
The hotel is situated in a wonderful location right on the yacht harbor with beautiful views. The rooms were nice and clean, but with some challenges like walking into support pillars. The service was top-notch with friendly and accommodating staff. The dining experience was overall good, with freshly cooked hot food but needing slight improvements in some items. The price was fair for the value offered.
Rooms
8.0
The rooms had a picturesque balcony overlooking the harbor, but watch out for the exposed support pillars. They were very clean and nicely presented.
Service
9.0
The staff were friendly, polite, and very helpful, going out of their way to ensure a pleasant stay.
Location
9.0
The location was fantastic, right on the yacht harbor with stunning views, and close to restaurants and bars. However, it currently has scaffolding around the building.
Dining
7.0
The dining experience was enjoyable with hot food freshly cooked to order, although some items needed slight improvements. The breakfast was a good way to start the day.
Facilities
8.0
The hotel offers various amenities and services like room service, dry cleaning, and housekeeping, making the stay very convenient.
Bobby
United States,
August
2023
9.0/10
My stay at the hotel was delightful overall. The room exceeded my expectations with a spacious and luxurious king bed. The breakfast was a real treat with freshly brewed tea and a delicious Suffolk grill.
Rooms
9.0
The room was excellent, featuring a very large comfy bed with quality linen.
Service
10.0
The staff went above and beyond to make our stay enjoyable. They were amazing, thoroughly friendly, and helpful.
Location
9.0
The location was gorgeous, overlooking the marina and with walking access to lovely restaurants.
Dining
8.0
The dining experience was excellent with every staff member being superb. However, the prices were a bit on the higher side.